Returns & Exchanges

At Berg & Berg, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all items in their original, unworn condition. If the fit or style isn't perfect, we provide a streamlined process to ensure your refund or exchange is handled with the utmost care.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all tags are attached and the garment is folded neatly to prevent damage during transit.

• 3.
  Ship the Item

  Affix the pre-paid shipping label provided in your portal confirmation and drop the package off at your nearest authorized courier location.

• 4.
  Quality Check and Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.