Frequently Asked Questions
Everything you need to know about shopping with Berg & Berg
What is your shipping policy?
We offer worldwide shipping via premium couriers. Orders are typically processed within 24 hours and delivery times range from 2-5 business days depending on your location.
How do I return or exchange an item?
You can return any unworn item within 14 days of receipt. Simply use our online return portal to generate a shipping label and follow the instructions provided.
Where are Berg & Berg products manufactured?
We take pride in our craftsmanship; the majority of our collection is ethically produced in Italy and other European countries by specialized family-owned workshops.
How can I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored garments.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.
Are duties and taxes included in the price?
For customers within the EU and UK, taxes are included. For international orders outside these regions, duties and taxes may be collected at checkout or upon delivery depending on your local regulations.